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Desidhara – Terms of Service

Terms of Service

This website is operated by Desidhara. Throughout the site, the terms "we", "us", and "our" refer to Desidhara. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service.

If you do not agree with any part of these Terms, you should not use our website or services.

1. Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least the age of majority in your state or province of residence.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not violate any laws applicable in your jurisdiction.
  • Any breach of these Terms may result in termination of services.

2. Product Information & Accuracy

We strive to provide accurate product descriptions, pricing, and images. However:

  • Minor variations in color or packaging may occur.
  • We do not guarantee that all product descriptions or other content is error-free.
  • We reserve the right to correct any errors without prior notice.

3. Orders & Payments

We reserve the right to:

  • Refuse or cancel any order at our discretion.
  • Limit quantities purchased per person or household.
  • Cancel orders in cases of pricing errors or suspected fraud.

All payments are processed securely through third-party payment gateways. We do not store your payment card details.

4. Shipping & Delivery

Shipping timelines are estimates and may vary based on location and courier availability.

Desidhara is not responsible for delays caused by:

  • Courier disruptions
  • Natural events
  • Government restrictions
  • Incorrect shipping information provided by the customer

5. Refunds & Replacements

Refunds and replacements are governed by our Refund Policy.

Due to the nature of food products:

  • Opened or used items are not eligible for return.
  • Claims must be raised within 48 hours of delivery.
  • An unboxing video may be required for damaged item claims.

6. Intellectual Property

All content on this website, including:

  • Text
  • Images
  • Logos
  • Product descriptions
  • Designs

is the property of Desidhara and may not be copied, reproduced, or used without written permission.

7. Prohibited Uses

You may not use our website:

  • For unlawful purposes
  • To transmit malicious software
  • To collect personal data of others
  • To interfere with website security

Violation may result in restricted access.

8. Limitation of Liability

Desidhara shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits
  • Data loss
  • Delays beyond our control

Our liability is limited to the maximum extent permitted by applicable law.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Continued use of the website after changes constitutes acceptance of the updated Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

11. Contact Information